Terms of service

Sparkling Stone Ph Terms of Service

This website is operated by Sparkling Stones PH. Throughout the site, the terms "we," "us," and "our" refer to Sparkling Stones PH. Sparkling Stones PH provides this website, including all information, resources, and services available from this site to you, the user, contingent upon your acceptance of all terms, conditions, guidelines, and notifications detailed herein.

By navigating our site and/or making a purchase from us, you participate in our "Service" and commit to adhere to the subsequent terms and conditions ("Terms of Service," "Terms"), encompassing any supplementary terms, conditions, and policies cited herein and/or accessible via hyperlinks. These Terms of Service are applicable to all users of the site, including, but not limited to, users who are browsers, vendors, clients, merchants, and/or contributors of content.

Kindly review these Terms of Service diligently before accessing or utilizing our website. By accessing or utilizing any segment of the site, you consent to be bound by these Terms of Service. If you do not concur with all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are regarded as an offer, acceptance is explicitly confined to these Terms of Service.

Any novel functionalities or tools introduced to the existing store will also be governed by the Terms of Service. You can examine the most recent iteration of the Terms of Service at any moment on this page. We retain the prerogative to modify, alter, or substitute any portion of these Terms of Service by publishing updates and/or revisions to our website. It is your obligation to periodically inspect this page for modifications. Your ongoing use of or access to the website subsequent to the posting of any modifications constitutes acknowledgment of those revisions.

Our online store is powered by Shopify Inc. They furnish us with the e-commerce platform that enables us to offer our products and services to you.

1. Acceptance of Terms:

  • By accessing and using Sparkling Stones Ph's website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Products and Descriptions:

  • We make every effort to display our products accurately. However, colors and sizes may vary slightly. We reserve the right to modify product descriptions and prices at any time without prior notice.
  • All gemstones are natural, and variations in color and inclusions may occur.

3. Orders and Payments:

  • To provide you with a personalized shopping experience, we currently accept manual payments via GCash transfer and bank transfer. Following your order, we will send you detailed payment instructions to ensure a smooth transaction. Please note that payment must be completed before we can begin processing your order.
  • We strive to fulfill every order, but in rare cases, we may need to refuse or cancel an order due to inventory limitations, pricing discrepancies, or other factors.

4. Shipping and Delivery:

  • Our shipping policy is outlined [Shipping Policy page]. We are not responsible for delays caused by shipping carriers.
  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.
  • International customers are responsible for any customs duties, taxes, or fees.

5. Returns, Exchanges, and Product Information:

  • Online Exclusivity and Availability: Some of our unique jewelry pieces are exclusively available online. These limited-quantity items are eligible for return or exchange according to our detailed Returns and Exchanges Policy. We encourage you to review it before making a purchase.
  • Product Representation: We strive to showcase our jewelry with the utmost accuracy. However, please remember that colors and images may appear differently on various computer monitors. We cannot guarantee an exact match to your screen's display.
  • Sales and Product Management: We reserve the right to limit product sales or quantities on a case-by-case basis. Product descriptions and pricing are subject to change without notice. We may discontinue any product at any time. Offers made on this site are void where prohibited by law.
  • Quality and Service: We are committed to providing you with high-quality jewelry. While we aim for complete satisfaction, we cannot warrant that every product will perfectly meet your expectations. We will, however, do our best to address any concerns. Please note that we do not accept returns on [Earrings For hygiene reasons, earrings are non-returnable unless they arrive damaged or defective., Items damaged due to customer misuse, neglect, or improper care are non-returnable., Items that are not returned in their original condition, including all packaging and tags, are non-returnable.]. If you encounter any errors in our service, please let us know, and we will work to resolve them.

6. Intellectual Property:

  • All content on this website, including images, logos, and designs, is the property of Sparkling Stones Ph. You may not use our content without our express written permission.

7. User Conduct:

  • You agree not to use our website for any unlawful purpose or to engage in any conduct that could harm our business or other users.
  • You agree not to upload or transmit any harmful or malicious code.

8. Limitation of Liability:

  • Sparkling Stones Ph shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our liability is limited to the purchase price of the product.

9. Indemnification:

  • You agree to indemnify and hold sparklingstonesph.com harmless from any claims or damages arising from your use of our website or violation of these terms

10. Governing Law:

  • These Terms of Service shall be governed by and construed in accordance with the laws of the Philippines.

11. Changes to Terms:

  • We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the changes.

12. Contact Information:

  • If you have any questions about these Terms of Service, please contact us at info@sparklingstonesph.com.